Reference

How judidisini Handles Your Personal Information

This page sets out exactly what data we collect when you open and use your judidisini account, how we store it, and what choices you have over it.

Data collected only as neededTouch 'n Go eWallet, Boost, GrabPay context handled securelyYour access and correction rightsContact path for data requests
judidisini How judidisini Handles Your Personal Information
HOW WE PROTECT IT

Data Handling, Cookies and Account Security

We apply encryption to data in transit and at rest. Your account login uses a one-time password step to prevent unauthorised access, and session tokens expire after inactivity. Cookies on our site track session state and basic analytics — not your payment credentials. You can clear cookies through your mobile browser settings at any time, though doing so may require you to log in again on your next visit.

Encryption in Transit

All data moving between your device and our servers is encrypted. This covers account logins, wallet selections and every transaction reference generated by your Touch 'n Go eWallet or Boost deposit.

Cookie Use

We use session cookies to keep you logged in and analytics cookies to understand how pages perform. No cookie stores your payment credentials or account password in readable form.

Retention and Deletion

Active account data is held as long as your account is open. After account closure, we keep records only for the period required by applicable legal obligations, then securely delete them.

Third-Party Sharing

We share transaction data only with payment processors like GrabPay or DuitNow who need it to clear your funds. No profile data is sold or shared for marketing by any outside party.

DATA CONTACT PATHS

Reach Us About Your Privacy

If you want to access, correct or delete data we hold on your account, our support team is the right first stop. Requests tied to payment records — such as transaction history linked to your Boost or GrabPay deposits — are handled alongside standard account queries. We aim to respond to data-specific requests within a reasonable timeframe and will confirm receipt as soon as your message comes in.

Live Chat Start a live chat session directly from your account page. This is the quickest path for data access requests or questions about what information we hold.
Email Support Send your data request or privacy concern to our support email. Include your registered account name so we can locate your record without delay.
Account Settings Some data changes — like updating your contact number or linked e-wallet details — can be made directly inside your account settings without contacting support.

Questions About Your Data and This Policy

Below are the questions we hear most often about how we handle account and payment data. If something here does not answer your specific situation, reach us through live chat or email and we will clarify.

We collect your name, email address, contact number and the login credentials you create. Payment references from Touch 'n Go eWallet, Boost or GrabPay transactions are also recorded for account reconciliation.

No. We receive only a transaction reference and amount confirmation from your e-wallet provider. Your wallet PIN and password stay entirely within the e-wallet app and never pass through our servers.

Yes. Contact our support team via live chat or email with your registered account name. We will compile and send you a summary of what data we currently hold against your profile.

Start a live chat or send an email request. For corrections to contact details or linked payment methods, your account settings page also lets you update those directly without waiting for support.

The same data handling standards apply to all accounts regardless of where in Malaysia you access the platform. Availability and eligibility depend on local law and apply where local law permits.

We retain records for the period required by applicable legal obligations following account closure, after which they are securely deleted. We do not keep data longer than legally necessary.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.