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What You Agree To When You Use judidisini

These terms set out the rules that apply to your account, your transactions, and how you access the lobby on judidisini.

Applies to all account holdersCovers deposits via Touch 'n Go eWallet, Boost, GrabPayGoverns withdrawals and account accessSubject to local law eligibilityUpdated terms replace all previous versions
judidisini What You Agree To When You Use judidisini
TERMS CONTACT

Reach Us About Any Terms Question

If anything in these terms is unclear, or if you believe a rule has been applied to your account incorrectly, contact us directly. We will review your case against the current version of this page and respond through the same channel you used to reach us.

Live Chat Start a live chat from the account page to raise a terms query. We aim to respond while you are still in the session so nothing is left hanging.
Email Support Send a detailed message to our support address for written clarification. Reference your account ID and the specific section of these terms you want us to address.
Account Help Centre The Help Centre inside your account lists common terms questions with direct answers. Check there first — most payment and access queries are covered without waiting for a reply.
HOW WE OPERATE

Data Handling, Account Security and Your Rights

Your account data is stored securely and used only for the purposes described in these terms. We do not sell or share your personal information with third parties outside of what is necessary to process transactions through Touch 'n Go eWallet, Boost, or GrabPay. You have the right to request a copy of the data we hold on your account, and to ask us to correct any inaccuracy.

Transaction Records

Every deposit and withdrawal through your account — whether via GrabPay, FPX, or DuitNow — is logged against your account ID and available in your transaction history for your review.

Account Security

We use SSL encryption across the platform and require OTP confirmation for login and withdrawal requests. If you suspect unauthorised access, contact us immediately so we can lock the account.

Data Retention

Account records are retained for the period required by our operating conditions. If you close your account, we retain the minimum data needed for audit and dispute resolution, then delete the rest.

Correction Requests

To request a change to your registered details or to query how your data is used, raise a support ticket via live chat or email with your account ID and the specific correction you need made.

Questions About These Terms, Answered Plainly

These are the questions we hear most often about how these terms work in practice. If your question is not here, open a live chat and we will walk you through the relevant section directly.

We update these terms when our operating conditions change. We notify you via the email address on your account. Continued use after the notification date means you accept the updated version.

No. Your deposit must come from a payment account registered in your own name. Funding via a third-party Touch 'n Go eWallet or Boost account breaches these terms and may result in account suspension.

If a suspension is applied for a terms breach, we hold your balance pending review. Once the review is complete, we either release or withhold the funds depending on the outcome, and we communicate this by email.

Send a data request via email with your account ID. We will compile the data we hold on your profile and return it to you in a readable format within the period stated in our data handling policy.

Access and eligibility depend on local law. These terms are interpreted in line with the law of the jurisdiction where you are located. Where local law conflicts with a term here, local law applies to you.

Contact us via live chat or email with your account ID and a description of the issue. We will review the relevant transaction or account action against the current terms and respond in writing.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.